Contact us
Read our FAQ, sign in to use our self-serve option or contact us using the form below
FAQ
How will my order be shipped?
Your order will be shipped securely packaged in a sturdy cardboard box using United States Postal Service with tracking. The speed of shipping will depend on which shipping service you selected.
Can I see photos of the actual item I will be receiving?
The photos of products you will find on this website are actual photos we have taken of the product that will be shipped to you. You can find details of the condition along with photos of the frame in multiple angles.
The products will not come with any case or accessories unless shown in the photo.
Do you accept returns?
Yes. We accept returns within 30 days of the purchase date of your item. In order to return the item please sign in to your account to initiate a return or contact us using the form below.
I want to contact you about my order on eBay/Etsy/Bonanza.
Great. We would love to hear from you, however we recommend for you to contact us directly from the platform on which you have purchased the item. This keeps all the records in the correct place and ensures your issues are followed up in a proper and timely manner.